Política de Privacidad

1. El alcance

1.1 This policy describes the types of Personal Data the Company collects about individuals and how it processes that data, shares it with third parties, and secures its processes.

1.2 Esta Política se refiere a la información relacionada con una persona física identificada o identificable. Se considera identificable a aquella persona que puede identificarse directamente o mediante la combinación con información adicional que poseemos o a la que podemos acceder.

1.3 La Política define el «tratamiento» como cualquier operación que implique el uso o la recopilación de Datos Personales, incluida su gestión, estructuración y almacenamiento.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information relating to a minor, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data directly.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our third-party partners.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, in certain circumstances, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Datos personales que recibimos de usted: cualquier dato personal que nos facilite voluntariamente al conectarse con una plataforma de trading en línea de un tercero a través de Nosotros.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección, de conformidad con la base jurídica aplicable en cada caso.

5.3 Contáctenos por correo electrónico para obtener más información sobre el tratamiento necesario para proteger los intereses legítimos.

5.4 Below are the reasons and legal grounds on which we may use the information you provide:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, IP address information, and providers that analyze user experiences.

6.2 También puede solicitarnos que facilitemos Datos Personales concretos sobre usted a plataformas de trading de terceros. En tal caso, transmitiremos a dichas plataformas los Datos Personales que nos haya proporcionado. El uso de sus Datos Personales se regirá por las respectivas políticas de privacidad de cada plataforma. Sus Datos Personales podrán compartirse con varias plataformas de trading.

6.3 The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources to enhance and refine the products and services offered to its clients.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights of third parties or to safeguard assets.

6.5 We may also share Personal Data about you with prospective investors or buyers, or with lenders of the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other group business.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as advertising providers that display ads on our website or analytics companies. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to enhance the user experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are stored temporarily on your device and remain for a short period until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the Website recognize you as a returning user and allow users to come back to the website.

7.5 However, please note that if this occurs, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing the Personal Data described in this Policy, or for longer periods where permitted by applicable laws and regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you accept, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide details about the security measures it applies to protect your Personal Data transferred to third countries or international organizations. Email us at: support@viso-fondavia.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free from errors. Nor can we be held liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 In certain situations, legal or other obligations beyond our control may require us to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted across the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 El sitio web contiene enlaces a sitios y aplicaciones de terceros que no están bajo la supervisión de la Compañía. No nos hacemos responsables de la recopilación ni del tratamiento de Datos Personales por parte de dichos sitios o aplicaciones. Esta Política no se aplica a las acciones realizadas a través de ellos.

11.2 Antes de acceder a cualquier sitio web o aplicación de terceros, le recomendamos que lea sus políticas de privacidad antes de decidir utilizarlos. Tenga especial cuidado con los Datos Personales que les facilite.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When we do, we will notify you of the changes by publishing the updated version on our website.

12.2 If we make significant changes to this Policy, we will notify you through means we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Tus derechos

13.1 You have the right to request that we verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how we process your personal information.

13.2 If you reside in the EEA, see this page. These rights apply to the Personal Data you provide. To exercise your rights, email the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data being processed about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If requested, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request adversely affects the rights and freedoms of another person, or your own rights, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request the rectification of incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where the processing is necessary (a) for compliance with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su tratamiento. Una vez restringidos, los Datos Personales solo podrán conservarse con su consentimiento; para crear, ejercer o defender derechos legales; para defender los derechos de otra persona física; o cuando exista una razón de interés público significativo dentro de la Unión Europea o de un Estado miembro.

13.7 Right to data portability Where processing is carried out by automated means and relies on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not adversely affect the rights and freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may bring a complaint before a supervisory authority established by a Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning the Personal Data relating to you, as set out in this section 13.

13.10 Le facilitaremos la información solicitada conforme a los derechos reconocidos en la sección 13 de este acuerdo en el plazo de un mes desde la recepción de su solicitud. Este plazo podrá prorrogarse hasta dos meses cuando sea necesario, en función de la naturaleza y del número de solicitudes recibidas. Dentro del mes siguiente a la recepción de su solicitud, le notificaremos cualquier prórroga, junto con sus motivos.

13.11 Provided this does not conflict with Article 13 of the law, the information you request in exercise of your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, in particular where requests are repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable means of identification.